Legal notice

Returns & Exchange Policy

 

If you are not 100% satisfied with the product that you have received, you can get a refund if returned within 14 days of receiving your order or exchanged if returned within 28 of receiving your order and meet all the requirements as listed below.

Return & refund Requirements

Must be returned in its original state within 7 days. Hair that has been worn or used in any way, dyed or bleached, has damaged wefts, length or volume modified, or have any alterations done will not be accepted for refund (REFUNDS FOR ONLINE SALES ONLY).

  • Seal must NOT be tampered with in any way. (Unsealed, ripped, etc.)
  • Product must be in original packaging.
  • Must be within the allotted time period of 14 days after receiving merchandise to get full refund on Hair.
  • REFUNDS APPLY TO ONLINE SALES ONLY.
Return & Exchange Requirements

Must be returned in its original state within 28 days. Hair that has been worn or used in any way, dyed or bleached, has damaged wefts, length or volume modified, or have any alterations done will not be accepted for exchange.
  • Seal must NOT be tampered with in any way. (Unsealed, ripped, etc.)
  • Product must be in original packaging.
  • Must be within the allotted time period of 28 days after receiving merchandise.

Hairstory London Extensions has the right to refuse the exchange of any product if the above conditions are not met.

Customers are responsible for all shipping cost (both shipping to you and any return shipping to us).

NOTE : WE DO NOT ACCEPT RETURN THAT ARE OVER 30 DAYS OLD OR USED HAIR

No refunds after 14 days, all sales are final.

Product must be exchanged for something of equal or greater value.

Return & Exchange Requirements.

REFUNDS

Return for Refund must be returned within 14 day

Return & Exchange must be within 28 days

To qualify hair Must be in original packaging see our return and exchange policy page

Contact details
Tel: +44 07803 446 087
E-mail: info@hairstorylondon.com

Hairstory London


6 Bravington Place

London

W9 3AE

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