If you are not 100% satisfied with the product that you have received, you can get a refund if returned within 14 days of receiving your order or exchanged if returned within 28 of
receiving your order and meet all the requirements as listed below.
Return & refund Requirements
Must be returned in its original state within 7 days. Hair that has been worn or used in any way, dyed or bleached, has damaged wefts, length or volume modified, or have any alterations done will not be accepted for refund (REFUNDS FOR ONLINE SALES ONLY).
Hairstory London Extensions has the right to refuse the exchange of any product if the above conditions are not met.
Customers are responsible for all shipping cost (both shipping to you and any return shipping to us).
NOTE : WE DO NOT ACCEPT RETURN THAT ARE OVER 30 DAYS OLD OR USED HAIR
No refunds after 14 days, all sales are final.
Product must be exchanged for something of equal or greater value.
Return & Exchange Requirements.
Return for Refund must be returned within 14 day
Return & Exchange must be within 28 days
To qualify hair Must be in original packaging see our return and exchange policy page